Privacy Policy puss88

Information We Collect

puss88 collects your personal information through the account registration process, use of the platform and interactions with our services. The types of information collected include:

• Identity Information: full name, date of birth, identity card number (MyKad) or relevant identity document for age and identity verification purposes.
• Contact Information: email address, mobile phone number, and mailing address where applicable.
• Financial Information: details of the payment methods used, including e-wallet information (Touch 'n Go eWallet, ShopeePay), DuitNow, FPX or crypto assets (USDT, BTC, ETH), to facilitate deposit and withdrawal transactions.
• Technical Information: IP address, browser type, device operating system, cookie data and login session information.
• Usage Information: betting records, transaction history, game preferences and activity on the platform.

How We Use Your Information

Personal information collected is used solely for legitimate purposes related to puss88 services. Primary uses include:

• Processing account registration and verifying user identity to comply with licensing requirements.
• Enabling secure deposit and withdrawal transactions through supported payment methods.
• Delivering account-related information, service updates, promotions and relevant offers to registered users.
• Detecting and preventing fraud, money laundering and account misuse to protect the interests of all users.
• Complying with legal obligations and regulations imposed by the relevant licensing authority.
• Improving service quality, platform performance and the overall user experience.
• Supporting responsible gambling activities, including monitoring betting patterns and providing assistance to users who need it.

puss88 will not use your information for any other purpose without obtaining your consent first, unless required by law.

Disclosure to Third Parties

puss88 respects your privacy and will not disclose your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: Third parties that assist us in delivering services, such as payment processors, game solution providers and customer support platforms, subject to strict confidentiality agreements.
• Legal Requirements: When required by court order, regulatory body directive, or valid legal requirement.
• Protection of Critical Interests: In situations involving user safety, fraud prevention or serious platform security threats.
• Business Transfer: In the event of a merger, acquisition or transfer of business assets, users will be notified in advance.

Data Security

puss88 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or loss. These measures include:

• Data encryption during transmission using industry-standard SSL/TLS protocols.
• Storage of passwords in hashed format that cannot be decrypted.
• Strict internal access controls — only authorised staff may access user information based on job necessity.
• Continuous monitoring for suspicious activity and unauthorised access attempts.
• Established incident response procedures to address any data breach promptly.

While we take all reasonable precautions, no data transmission or storage system over the internet can be guaranteed entirely risk-free. Users are also responsible for keeping their account passwords confidential.

User Rights

As a puss88 user, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Correction: You may update or correct inaccurate information through your account settings or by contacting support.
• Right of Erasure: In certain circumstances, you may request deletion of your personal data, subject to record retention obligations imposed by licensing.
• Right to Restrict Processing: You may ask us to limit how we process your data in certain situations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform.

Cookies and Tracking Technologies

puss88 uses cookies and similar tracking technologies to improve platform functionality and performance. Cookies used include:

• Essential Cookies: Required for basic platform operations, such as login session verification and account security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how users interact with the platform to allow us to improve the user experience.
• Functionality Cookies: Store user preferences such as language, display layout and other settings so they do not need to be set again each time.

You can control and delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. More information on managing cookies is available in your account settings.

Data Retention

puss88 retains your personal information for as long as necessary to fulfil the collection purposes stated in this policy, unless a longer retention period is required or permitted by law.

Generally, account information and transaction records are retained to meet international licensing and audit requirements. When data is no longer needed, it will be securely deleted or anonymised using procedures that comply with industry standards.

Closing your account will not immediately result in all records being deleted, as some information must be retained for legal compliance, dispute resolution and fraud prevention purposes.

Links to Other Sites

The puss88 platform may contain links to third-party websites or services. This Privacy Policy applies to the puss88 platform only and does not cover the privacy practices of other linked websites.

puss88 is not responsible for the content, privacy policies or security practices of any third-party websites. We encourage users to read the privacy policy of each website they visit separately.

Changes to This Privacy Policy

puss88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our service practices, legal requirements or technology developments.

Any material changes will be communicated to registered users via a notice on the platform or by email at least seven (7) days before the changes take effect, unless an immediate change is required for security or legal compliance reasons.

The latest version of the Privacy Policy is always accessible on this page. The "Updated" date at the top of this page indicates the date of the latest version.

Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how puss88 handles your personal information, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week in Malay and English via the chat icon on the platform.
• Support Email: [email protected] — response within a reasonable timeframe.

The puss88 team is committed to addressing every privacy-related enquiry seriously and within a reasonable period. If you are not satisfied with our response, you have the right to refer your complaint to the relevant regulatory authority.